Testimonials

Quarterly inspections are happening on time, every time and they are ensuring that there is clear communication from the tenant to the owner which ensures a positive relationship from all parties. No request is too difficult as the job just gets done and all payments are completed on time. I wish I could’ve dealt with The Real Estate Firm years ago as its taking the stresses out of owning an investment property. 

Matt is professional, understands your needs as a client, and ensures the process of purchasing a home is both smooth and enjoyable. He is thorough in his work, and adds a sense of familiarity and personal care in what can be a stressful time. Thoroughly recommend!

You kept us well informed every step of the way about all the relevant details regarding our home in Cornubia including providing information over a very long distance! Your continual diligence helped guide us through what was proving to be a very difficult time in our lives. We always felt, Stacey, that you had our best interests at heart.

A very good real estate agent by definition requires in depth knowledge in relation to the local market, being honest, trustworthy and a good communicator. Your professional conduct, product knowledge and people skills are impeccable. From the moment we met you, you epitomised the highest standards outlined. We know you spent a lot of time working out of hours on our behalf and the final result reflects your efforts. Without your help we would not be in position to move on to the next exciting challenge in our lives. Thank you!

We were led to believe our home was worth a certain value and no more but when we engaged Stacey she told us our house was worth considerably more and we were overjoyed at a final price $40,000 above our expectations. Stacey led us step by step through the whole process explaining in detail as we went and always stopping to answer any questions we may have had. She introduced us to an absolutely brilliant photographer and highlighted our home on the internet to its best possible advantage. The marketing campaign was spot on. Should we sell again, we will have no hesitation in engaging Stacey Holloway as our exclusive agent.

I remembered meeting Stacey at an open home about a year ago, and knew by the kind of person she was that day that she was who I wanted to find to sell my home. If there was some way I could let more people know about her I would do it. I found this agent Stacey, to be trustworthy, honest and extremely compassionate with the sale of my home. The journey of selling a ‘house’ and letting go of a ‘home’ is an emotional one for most. Stacey Holloway listened to everything I needed and nothing ever seemed too much. She gave so much of her time and was there whenever I needed. While her professionalism is very high, she is balanced with just the right amount of empathy to make the whole transaction smooth and solid. I was so impressed with how she found potential buyers and really worked hard for me. Being a mother with small children, she was always warm and friendly to the whole family whenever she dropped by. Stacey kept me up

to date, if not by phone, by email and I always knew well in advance of any entries etc. I have since recommended her, and will continue to do so if anyone in the area is out to sell (or buy) your home- look no further than Stacey Holloway of Shailer Park. You won’t be sorry.

They provided a professional and personalised service, offered high quality advice, responded quickly to questions I had and exceed my expectations when asked to undertake activities on my behalf. I highly recommend their services.

We had previously listed with the principal of another large agency, who had the listing for four months and was unable to present a suitable buyer. Their only advice to their slow performance was to suggest a price reduction. We were recommended to speak to you by another happy client of yours for who you sold their property in just two weeks.

We were delighted that after one week into your listing you had a buyer at $30,000 more than the best previous offer. Your commitment to the sales process and persistent following up made a substantial difference, you are a true professional. We believed in the value of our home, and so did you which resulted in a successful contract – in only one week! I hope that we can use your services again in the future, and we will certainly be recommending you to all of our friends. Thank you so much for all your help.

Unexpected hiccups occurred during the sales process which I found extremely challenging. Your expertise was a huge support; you walked me through it in a professional and caring way. My sincere thanks go to you for your friendly and

helpful manner.

The decision to sell our home of 15years was difficult but the decision of who would sell it for us was easy. Stacey Holloway has had several years’ experience in the field and it shows in her understanding of an ever changing market. It was this knowledge that made the whole experience a whole lot easier along with her professionalism and open and honest approach.

We were kept up to date with progress at all times and even when there was a hiccup in the proceedings (due solely to ourselves) Stacey was there with the options and solutions available at her finger tips. Stacey was always available to answer our questions (of which there were many!) and offer honest and common sense answers. There was always a great amount of flexibility with Stacey fitting into our busy timetable with regards to all inspections etc. which was greatly appreciated and I am sure at times inconvenient (not that we aware of though!) I have, and will continue to recommend Stacey to anyone wanting to sell / purchase property. Thanks again Stacey!

I simply cannot say enough about how positive my experience was with her! Incredibly knowledgeable, patient, easy to talk to and genuinely interested in helping me find the right buyer. I always felt at ease with Stacey. She went out of her way to assist me throughout the entire process and never made me feel pressured to make a decision. She understands the market well and helped me find the right buyer at a time when it’s been so challenging for so many. I can truly say that Stacey was not just a realtor, but a friend. Others would be wise to contact her. I promise you, you won’t be disappointed.

Matt and Stacey were extremely helpful and made the process of buying our first house as stress free as possible.

Highly recommend Matt, he came to us with a private treaty strategy, put a plan in place and executed on it.

We got above our asking price, they made us feel like we were special and gave us their undevided attention. They are easy to talk too, very professional and above all, get great results. Thank you Matt and Stacey

Matt understood exactly what we were after and provided us sound advice and recommendations in order to achieve that

Stacey was an amazing agent to work with! She was always there to answer our calls and helped us through every step of the way! Thanks for making this an easy process Stacey!

Thanks to Stacey’s knowledge of the suburb and the market, our place sold in a day! Stacey came to us strongly recommended, and her results did not disappoint.

Gail and I sincerely thank you for your professional guidance, integrity and commitment resulting in the successful sale of our Daisy Hill property. Stacey you met and exceeded all our expectations. From our first meeting you gained our respect, trust and confidence. The respect and trust was built not only on your clearly displayed dedication to your profession, but also your intimate knowledge of the property market and selling process.

Entering the rental market as a landlord for the first time you are never sure what to expect! However having Matt and The Real Estate Firm team with us on the journey it made life easy. Professional and attentive to any questions, making the whole process seamless. Looking forward to having a long relationship with The Real Estate Firm and their experience in managing our property and one day future properties.

Can’t thank Matt and Stacey enough for how easy they made the experience of selling the family home. They sold the house within 4 days for more than we had expected. They both went above and beyond with their service both pre and post sale. It really was remarkable and very reassuring knowing they had everything under control. Could not recommend the real estate firm highly enough.

Totally professional, trustworthy and hard-working. Our property was marketed perfectly. Sold in less than 2 months. I wouldn’t use anyone else to sell and now they also manage our investment property. With internet as a sales tool, you don’t need to become a number for the bigger RE companies to sell. Stacey & Matt gave a platinum service!

Matthew and Stacey make a great team, complimenting each other’s expertise in their field. They exceeded our expectations, especially when it came to any of our concerns, guiding us through an unfamiliar process. Absolutely professional agents with a personal touch, proving their knowledge with the result of an immediate sale of our home.

All my dealings with The Real Estate Firm have been nothing other than truly exceptional. Quarterly inspections are happening on time, every time and they are ensuring that there is clear communication from the tenant to the owner which ensures a positive relationship from all parties. No request is too difficult as the job just gets done and all payments are completed on time. I wish I could’ve dealt with the Real Estate Firm years ago as its taking the stresses out of owning an investment property.